A quiz question for you, especially if you are an Infamous Cartel Member. Who said/ wrote the following?
Among the multitudinous avatars of our Government, the latest one is that of a shopkeeper. I wonder if the red-tapist at the counter is going to appreciate the psychology of an average shopper and treat him with the considerateness he is accustomed to at his favourite shop. People on their side have no reason to expect that multi-storeyed, multi-purpose, super markets and mighty ‘price-line’ holding establishments will ever do better than our State Banks, Telephones, Airlines, Railways, Cooperatives, Corporations or Coffee Boards, where a customer is reduced to the rank of a supplicant or petitioner, unless he proves influential or aggressive in one way or another.